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Contact Us

Phone & Email

Hours

Monday through Friday
7:30 a.m. to 4:30 p.m. CST

Mailing

Anselm Academic
702 Terrace Heights
Winona, MN 55987-1320

Returns via UPS and US Mail to:

Anselm Academic
Attn: Returns Department
702 Terrace Heights
Winona, MN 55987-1320

Questions & Answers

How do I track my order?

Once your order has been shipped, in the email confirmation there will be a tracking number for USPS and UPS.

Orders that used shipping method USPS Media Mail will NOT be provided a tracking number.

 

How do I return or cancel my order?

There are no returns for Professor’s Choice customized products.

Professor’s Choice products are customized textbook options for each customer for specific course needs at individual educational institutions. Due to this, these books are non-returnable.

For non-Professor’s Choice products: In-print and out-of-print titles in saleable condition (books, audio, video, etc.) may be returned within 6 months of original invoice date. The original invoice number, the date of the original invoice, and the discount received are necessary when making the return.

See Full Return Policy

All cancelation must happen within same day of order by 3:30pm central time.

 

What if my Professor’s Choice product is damage or defective?

Upon receipt of your order, please examine the text. If the product is found to be defective or damaged, please call 800-533-8095 within 10 days of receipt of the order to receive proper credit or a replacement text. No credit will be granted for items not purchased directly from Professor’s Choice.

 

Do we ship internationally?

We do ship internationally! For international orders, please contact us by email or phone and we will assist you with the best shipping possible.

 

Why do the charges on my credit card say LERI?

Lasallian Educational Research Initiatives (LERI) is the parent company of Springtide Research Institute. LERI is a nonprofit that serves a variety of organizations.

 

I see charges on my canceled order?

Canceled or refunded orders can take up to 7 to 10 days to be processed, depending on how fast your bank processes them.

If the charges have been longer than 10 days, feel free to contact us to verify your cancellation or refund.

 

Are there any discounts or assistance for large orders?

We are here to help with any type of order! Also, we can help find the best shipment options available.

Discounts change, so please contact us and we will be able to provide the latest information.

 

The shipping cost is too high. Are there other options?

Our website pulls prices from UPS and USPS daily based on your location. If you would like assistance in finding the best shipment options for your order, please contact us by phone or email.